Terms of service.

The research is information, not a guarantee.

Caeliai publishes measurements of how AI shopping systems behaved at specific points in time. Those systems change without notice, and the same prompt can return different answers between runs (see the methodology). Research findings, scores, and recommendations are professional analysis, not a promise that ChatGPT, Gemini, or any other system will recommend your brand or send buyers to your store.

Advisory engagements.

Every paid engagement is scoped in writing before it starts: what is delivered, when, what it costs, and what access it needs. The current levels are described on the advisory page. The five-day baseline is a one-time fixed fee, credited toward implementation work started within 14 days, and completes on delivery of the report. You can end any ongoing engagement by email; you keep everything delivered up to that point.

What you own, what we own.

Deliverables produced for your store are yours. Caeliai’s methods, tooling, and published research remain Caeliai’s. Published research stays open and free to read; you may quote it with attribution and a link.

Acceptable use of the site.

Do not submit domains you do not represent to the score intake, and do not use the site to harvest or misrepresent Caeliai’s research as your own. AI crawlers are welcome to read the public site, as robots.txt says.

Liability, plainly.

You use the research and act on recommendations at your own judgment. To the maximum extent the law allows, Caeliai is not liable for indirect or consequential damages from using this site or its research, and total liability for a paid engagement is capped at what you paid for that engagement.

Questions and changes.

If these terms change, the effective date above changes with them. Questions go to contact@caeliai.com. See also the privacy policy.